Custom Header options empty
AnsweredI'm working on a website that is running magento 2.2.3 and Pearl theme 1.6.3. I read in the documentation that there is several header options available, but the Custom Header tab is empty with this install. In the image below, I have the scope set to a view that has the the theme set to the pearl theme, but changing the scope doesn't make a difference. Any ideas?
Thanks,
Peter
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Official comment
Magento recently changed the way serialize / deserialize methodology, for this reason you may experience this issue if the theme was installed on an older magento installation which you upgraded in the mean time.
There are 2 approaches here:
1) upgrade to latest Pearl Theme release and import the sample settings using the GUI installer or the SSH installation. This should overwrite the old serialized values in the database and the settings should appear under Custom Header and Category page.
2) If you are too advanced with the development and do not want to re-import the sample settings you need to manually go in the database, under core_config_data table and delete the values under this 2 fields:
weltpixel_custom_header/search_options/border_width
weltpixel_category_page/toolbar/select_border_width
Now go in admin:
WeltPixel Custom Header > Save
WeltPixel Category Page > Save
The seralization of this 2 fields should now be compatible with latest Magento version.
Comment actions -
Thanks for the response. Shortly after posting I noticed the magento error message showing the problem was with the serialization and was able to fix it following this post: https://magento.stackexchange.com/a/198109. I see it was more complicated than necessary, but at least I got it working. :)
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