Category Hoover Image Cache Issues -

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neven

• September 23, 2019 16:06

I'm developing a website using Weltpixel Pearl Template on an install of Magento 2.3.1

We are having lots of problems with the "Listing Hover Image" cache

The cached path for the "Listing Hover Image" points to a cached directory that doesn't exist

All the other cached product images display correctly and with the correct cached directory path

All the hoover images on the category page also point to the same cached folder that doesn't exist.

Does anyone have the same issue? 

1

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  Stefan

  • October 18, 2019 08:00

  I have the same problem. The used src Link is an old not available cache Link. The Link with in the data-original Object is the right one, but not used in src:

   

  

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  neven

  • October 18, 2019 08:17

  I've spoken to Weltpixel about it, but they don't know what is causing it & think it is something to do with the way I have setup Magento.

  I've tried deleting the image cache and running "php bin/magento catalog:images:resize" to rebuild the images cache, but the hoover images keep pointing to the old cache folders.

  So I'm now going to run a test on a clean install of Magento & Weltpixel Pearl and see if it does it again..

  I've wasted lots of time on this and haven't found a solution yet. 

  It's driving me crazy....

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  Stefan

  • October 18, 2019 12:59

  I found a solution for our problem. So it's a bug in the pearl theme...

  Add the following code to the view.xml in the theme:

   

  <image id="product_swatch_image_large" type="image"/>
  <image id="product_swatch_image_medium" type="image">
  <width>330</width>
  <height>230</height>
  <frame>0</frame>
  </image>
  <image id="product_swatch_image_small" type="thumbnail">
  <width>88</width>
  <height>116</height>
  <frame>0</frame>
  </image>

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  neven

  • October 22, 2019 08:47

  OK - thanks for that - I've got a few questions about it.

  Where do I add that into view.xml code?

  Do you add view.xml to the child theme?

  Once you add the code do you delete the image cache  and rebuild it?

   

   

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