Support
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Activity overview
Latest activity by Support-
Support commented,
Official comment Hey there Khaled! Pearl is a great starting point for a Magento 2 project. We've built Pearl to be extremely user-friendly, and have created very extensive documentation for it! You can find the Us...
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Support commented,
Official comment After installing the extension, you can follow the configuration steps presented in the documentation and on the product page, which you can find here: https://www.weltpixel.com/mega-menu-for-magen...
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Support commented,
Official comment Strange! Make sure you're running the latest version of the extension, which is currently 1.8.3. If you don't have the latest version, you can get it under your weltpixel.com account's My Downloada...
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Support commented,
Official comment Make sure that you're using the latest version of the extension, which is currently 1.8.3. If you aren't, you can download it under your weltpixel.com account's My Downloadable Products section, an...
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Support commented,
Official comment Hey Donnie! Thanks for letting us know. I've managed to reproduce this and we'll push it up to development for fixing. We'll include the fix in a future release.
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Support commented,
Official comment This isn't something we've managed to replicate on our own Cloud environments. Make sure that after the old theme files were removed, and the new ones copied over, you've applied the Cloud Patch on...
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Support commented,
Official comment Thanks for reporting this, Nellie. We'll definitely look into it and attempt to reproduce this on our end. If we manage to do so, we'll pass it on to the dev team for fixing in a future release!
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Support commented,
Official comment Strange. We've run a few tests in this direction, and have installed the extension on a clean Magento 2.2.5 environment with no issues. Make sure that you're copying all the extension files over t...
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Support commented,
Official comment We just released the Pearl Theme compatibility update with Magento 2.3.1. All included extensions were tested for 2.3.1 compatibility.
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Support commented,
Official comment Pearl doesn't come with a an out of the box RTL option, however, it's achievable via customizations. You can take a look at this cool article we have that goes over the best way to implement custom...