Support
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Activity overview
Latest activity by Support-
Support commented,
Official comment This trigger is probably safe to remove. It was used to detect when all elements have loaded onto the page, however, I don't believe it's being used by the extension any longer.
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Support commented,
Official comment We're aware of this small issue affecting this display mode for the Category Page. It's up with the dev team and it's going to be fixed in the next version of the theme! :)
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Support commented,
Official comment We appreciate the interest! While we're not able to guarantee compatibility with 3rd party software (modules, themes, custom code, etc), our extensions come with high-quality code that respects Mag...
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Support commented,
Official comment The extension has an option to move JS files to the bottom of the page, yes. If you find that there are any scripts that do not need to be moved, however, they can be excluded from this process via...
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Support created an article,
Manual (SSH) Installation if product is purchased from Magento Marketplace
Thanks for your purchase! Only Composer Installation is available for our extensions if purchased from Magento Marketplace, we know it stinks. However, in case you need Manual (SSH) Installation we...
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Support created an article,
Potential fix case for Uncaught SyntaxError: Unexpected end of JSON input - Console error displayed on all pages
Sometimes, after editing the content on your CMS Pages or Blocks, you may find yourself experiencing this console error on the frontend of your store, sometimes on specific pages, and sometimes on ...
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Support commented,
Official comment We haven't been able to reproduce this notice on our own environments. The first step here would be to make sure you're using the latest version of the Pearl Theme, currently, 1.9.7, released on th...
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Support commented,
Official comment The Mega Menu extension doesn't come with options that can be used to achieve this out of the box. The module uses the default Magento Mobile Menu, with no customizations applied to that. Adding a ...
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Support commented,
Official comment Pearl uses the same customization process as a default Magento. As such, if the instructions in the article you linked work on a default Magento, they should also work fine with Pearl. Make sure y...
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Support commented,
Official comment Our Quick Cart module replaces the Magento Minicart, and the cart container spans the whole height of the page. The scrollbar, thus, appears after the number of items added passes the height of the...