Support
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Activity overview
Latest activity by Support-
Support commented,
Official comment We're actually currently working on a Magento Speed Improvement module that will be included in the Pearl Theme, starting with the next version release! This module will prioritize the loading of C...
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Support commented,
Official comment Hey Donnie. Thanks for letting us know! I've managed to replicate this with the information you've provided. Looks like there's indeed a styling issue on Search V2 when the Search Autocomplete exte...
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Support commented,
Official comment A few more details about this issue would be great! We haven't experienced it on our end, however. Checking the console for errors would be a good starting point. Let us know the Magento and extens...
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Support commented,
Official comment As you've installed the module via Composer, in order to avoid an AutoLoad error, the module will also need to be uninstalled via Composer, before the manual installation can be completed. https://...
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Support commented,
Official comment Changing the default Magento placeholder text is not available via default Magento admin options, however there are a few ways you can implement a translation or text modification. 1. You can use t...
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Support commented,
Official comment The Category Filter is not a multi-select filter, and will not show up in the Layered Navigation after selecting a category from it. Here's an example: http://prntscr.com/nxwvk8. If a certain categ...
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Support commented,
Official comment Depending on which product page you use, you'll need to extend the xml file specific to it into the child theme. For example, if you're using Product Page V1, you can extend the xml file into: app/...
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Support commented,
Official comment If you need to use the extension to track multiple stores, you'll have to set up a different container for each, and update that in the Magento Admin, as well as generate a set of Tags, Triggers an...
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Support commented,
Official comment We haven't received similar reports to this. Make sure your extension is updated to the latest version (currently 1.8.4), and that the configuration instructions for the extension provided in the d...
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Support commented,
Official comment The Estimated Arrival is indeed part of the WeSupply service! It requires the configuration of the Magento 2 extension for WeSupply, and signing up to use the service. If you're interested in it, y...