
Support
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Activity overview
Latest activity by Support-
Support commented,
Official comment Hi everyone! Our dev team has already been made aware of this issue for Configurable Products related to the Rich Snippets extension. A fix has already been developed and it'll be included in the n...
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Support commented,
We appreciate the continued feedback on this matter. Quick update on the topic, we've gone ahead and added the hotfix to the Pearl Theme packs, so you should now have access to that if you're using...
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Support commented,
Official comment Hey everyone! Thanks for your feedback on this. We have indeed been looking into this and have managed to figure out and apply a solution for the Instagram restriction here. We went ahead and updat...
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Support commented,
Official comment That's strange. We've not received similar reports from other users of this extension and have tested this out on our own environments without being able to reproduce the behavior. If there's anyon...
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Support commented,
Official comment The error you're receiving actually shows the cause of the issue you're facing. It seems that the environment you're using the Professional Pack license on already had a Pearl Theme Startup Pack in...
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Support created an article,
How to enable SSL in Magento 2
First, you need to contact your hosting provider to install the SSL, after this, you need to enable it in Magento. To enable the SSL on your Magento installation, you need to go to Admin -> Store...
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Support created an article,
How to print packing slips in Magento 2
The packing slip is a type of document that includes a list of the items included in the package. This includes the Weights, SKU numbers, Size, Date, Order, and more(depending on the store setup). ...
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Support created an article,
How to enable template path hints in Magento 2
You can add to each template notations paths that are used on the page using the Template Path Hints diagnostic tool. 1. First step is to add your IP address to the Developer Restrictions allow l...
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Support commented,
Official comment We don't have Spanish Support available for the time being, however, feel free to open up a ticket with our Support Team and we'll try to help you out! :)
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Support commented,
Official comment By default, the Magento Mini Cart does not display Discounts and neither does our Quick Cart module in its current iteration. The great news is, however, that this functionality was on our roadmap,...