Support
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Activity overview
Latest activity by Support-
Support commented,
Official comment Glad to see you've managed to track down the issue here! Indeed, it looks like this was an extension file version issue. For anyone else that may be experiencing similar errors, the first and forem...
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Support created an article,
Unable to save WeltPixel and WeltPixel Mega Menu Options under Category settings
We've occasionally received reports from some Pearl Theme users that mention not being able to save WeltPixel Options and WeltPixel Mega Menu options under the Catalog -> Categories section of thei...
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Support created an article,
Magento 2.4 & Extension Development
With eCommerce being more dynamic than ever before, the Magento 2 platform seems to be shifting into high gear, releasing new updates regularly. This is great for performance, security, and othe...
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Support commented,
Official comment The FirstName LastName values are placeholders that are set when the Google Account doesn't send through the required first name and last name parameters. This can be due to improper Google Account...
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Support commented,
Official comment This migration plan sounds good. With regard to the CMS Pages and Blocks, those are not included in the import/export process via the commands and instructions listed in our Import/Export article (...
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Support commented,
Official comment The Pearl Theme and Stack Framework are two separate products that are tailored for specific needs. They are both extension bundles containing our modules, however, the Pearl Theme includes the the...
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Support commented,
Official comment Our products, including the Pearl Theme and Stack Framework have just been updated to version 1.10.0, which confirms compatibility for the newly released Magento 2.4 version. The official ChangeLog...
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Support commented,
Official comment The Pearl Theme doesn't add Alt Tags to images by default. Nonetheless, the Alt Tag for Product Images can be removed or changed at any point, and for any Product Image via the default Magento Prod...
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Support commented,
Official comment We've not been able to reproduce this behavior on a clean Magento environment running the latest version of our Owl Carousel Slider. The first thing to do would be to verify you're also running the...
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Support commented,
Official comment Thank you for your interest in the Pearl Theme! It is indeed a great solution for a Magento 2 project when used as a foundation! Let's answer your questions one by one, and for anyone else that may...