Support
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Activity overview
Latest activity by Support-
Support commented,
Official comment That's strange! There've been no similar reports from other users of the module, and we've just run a quick test on the latest version of the extension to make sure the link functionality works fin...
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Support commented,
Official comment Hey Alex! Thanks for reporting this. There haven't been any similar reports with regards to this issue, however, and checking with the Support Team, it looks like they weren't able to reproduce thi...
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Support commented,
Official comment After installing any new modules, you need to run in CLI: php bin/magento setup:upgrade If you have downgraded or removed module, you also might need to delete the module's setup row. To do that op...
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Support commented,
Official comment That's strange! This hasn't been reported by any other users of the Owl Carousel module. I've also gone ahead and accessed the New Banner page using the latest version of the extension, and the lat...
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Support commented,
Official comment This looks like an incompatibility between the theme files you're using and the Magento version that you're running. While upgrading the theme, it's possible that you've used the wrong set of files...
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Support commented,
Official comment Hi! This isn't something we've had similar reports of. You mentioned the Tag, Trigger and Variable generation fails at around half way. Is there an error message associated with that? If so, what d...
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Support created an article,
How to redirect to Shopping Cart Page after adding a product to the cart
There's a specific Magento Setting that can be used to achieve this. The option, if set to Yes, will allow for bypassing the Ajax Add to Cart functionality, and will redirect the user to the Shop...
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Support commented,
Official comment While there aren't any theme or Magento options that allow for manipulating titles like this, it can be achieved via a few quick customizations. For example, if you want all your H1 titles to be ca...
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Support created an article,
SQLSTATE: Column not found error on the frontend after installing a Magento theme or extension
In some cases, if you're installing a theme or extension over a Magento instance that previously had a different theme, or already has categories created, you may experience this exception on the f...
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Support created an article,
Web Wizard Installation - Check Component Dependency error
We're aware of an issue that occurs when trying to install extensions though the Web Wizard via the Magento Marketplace. This issue is not specific to WeltPixel modules, and seems to be a more gene...