GA4 not showing currency or value (total) on any of the pages

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Tristan Bailey

• May 22, 2023 10:32

Had a client install your GA4 plugin and did start sending events, but none make it to conversion logging. 

From what I can see it is because currency and value of the basket are not being sent. 

Is this possibly a setting we can change or configure?

 

<script type="be23b7b0be451fd478398def-text/javascript">
                gtag(
                    'event',
                    'begin_checkout',
                    {"items":[{"id":"Y152G54B","name":"Ham Y152G54B","list_name":"Cart View","brand":"Default","category":"","variant":"Grey","quantity":5,"price":9.25}],"coupon":"","checkout_step":1}                );
            </script>
<script type="be23b7b0be451fd478398def-text/javascript">
                    gtag(
                        'event',
                        'set_checkout_option', {
                            "checkout_step": 1,
                            "checkout_option": "begin_checkout"
                        }
                    );
                </script> 

0

• Official comment

  

  Support

  • May 22, 2023 14:54

  Following the configuration steps present in the documentation/User Guide for this module should be enough to ensure it functions properly. The User Guide can be found here:

  https://weltpixel.com/resources/ModuleDoc/Magento2/GA4/User-Guide-WeltPixel-Google-Analytics-4.html

  We have also put together a few helping steps in these articles:

  1. Magento 2 Google Tag Manager / Google Analytics 4 - Missing or incomplete transactions/revenue:
  https://support.weltpixel.com/hc/en-us/articles/4408024310546-Magento-2-Google-Tag-Manager-Google-Analytics-4-Missing-or-incomplete-transactions-revenue 

  2. How to obtain 100 accurate sales data in google analytics 4 ga4 via measurement protocol:
  https://www.weltpixel.com/blog/post/how-to-obtain-100-accurate-sales-data-in-google-analytics-4-ga4-via-measurement-protocol

  3. How to solve compatibility issues - Google Tag Manager Enhanced eCommerce and Google Analytics 4:
  https://support.weltpixel.com/hc/en-us/articles/115006195028-How-to-solve-compatibility-issues-Google-Tag-Manager-Enhanced-Ecommerce 

  4. This applies only to client-side tracking:
  https://support.weltpixel.com/hc/en-us/articles/10463287323922-How-to-preview-and-monitor-Google-Analytics-4-events-using-Debug-View

   

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