Google Analytics 4 (GA4) PRO no GTM placement or dataLayer events
Lately we've chosen to upgrade our Google Analytics UA (Ecommerce PRO) WP extension to the GA4 PRO extension. However on our staging environment we've tried installing this new GA4 PRO extension, except there's no GTM placement nor dataLayer events visible after configuration.
I will provide a video of the configuration. You will be able to see that the option
Enable dataLayer frontend Preview/Debug
Does indeed seem to work, however no GTM placement or dataLayer events, no visible errors within the console.
Enable Measurement Protocol Tracking Configuration = No
All files from the previous Google Analytics UA WP plugin have been removed.
https://drive.google.com/file/d/10wy1c7opY7QSqjUMfwi8twOMXLSwq0I6/view?usp=sharing
Hopefully I've provided you with enough information, if not please request and I shall provide further information.
Kind regards,
Ruben
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Official comment
It's likely there's something on the Magento instance that's blocking the Google Tag Manager container script from being inserted into the <head> section of the store. It could be a 3rd party extension or custom functionality.
The recommendation here would be to start disabling your 3rd party modules one by one to see which of those is causing the conflict. Once you identify it, you can work with your developer to resolve it. Nonetheless, if you're still unsure how to debug this, open up a ticket with our Support Team and they'll help out.
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