Transactional emails not showing products

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Jeff

• February 22, 2020 14:48

Magento 2.3.4 - Pearl Theme 1.9.4 - Enhanced Email 1.9.4

This is a new build, so I cant verify if its a specific issue with this version.  None of the transactional emails are showing products. If I switch to the default email templates it works.

Setting in admin of "Show Product Image In Template" is set to Yes.  Anyone else have this issue? How do I go about troubleshooting?

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  Office

  • September 03, 2022 20:43

  Same issue using Pearl version 101.11.1 and magento 2.4.4.

  @Jeff - how did you solve the issue?

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  Support

  • September 05, 2022 06:20

  Please update to the new version v 1.11.7 which will be available soon in your account.

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  Jeff

  • September 05, 2022 13:12

  At the time I updated to 1.10.15 and no longer had the problem

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