Slider Doesn't Load

Follow

Wdecamp

• July 22, 2020 19:06

I often get a loading error with the slider.  https://www.screencast.com/t/1WEThYJ5

If I refresh the page, it usually disappears.  Any idea what may be causing this?

 

0

• Official comment

  

  Support

  • August 03, 2020 12:05

  We've not been able to reproduce this behavior on a clean Magento environment running the latest version of our Owl Carousel Slider. The first thing to do would be to verify you're also running the latest version, which is currently 1.9.8, released on the 6th of July, 2020. If you haven't updated to that, you can do so by following the instructions in the documentation and on the Product Page here: https://www.weltpixel.com/owl-carousel-and-slider.html

  If anyone else has experienced this behavior and has the steps to take in order to reproduce it, please do let us know and we'll gladly have another look into it! :)

  Comment actions Permalink

Please sign in to leave a comment.