Can scroll on mobile, if my finger is on OWL carousel

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Szymon

• March 26, 2021 15:35

Hi,

I have a problem with owl carousel / featured products slider etc.
When we use above widgets, and when customer use mobile device we have a really big problem with scrolling. 
On OWL we can't scroll page. Our conversion of website is really bad. We checked.

It is not possible to scroll the page, as the client's finger is on the slider, on the carousel.
Please did you have any idea?

1

• Official comment

  

  Support

  • April 06, 2021 14:15

  Hey guys, thanks for reporting this! We're indeed aware this was an issue in the 1.10.5 release of the theme and the Owl Carousel module. This was fixed in the latest 1.10.7 release of Pearl and the standalone extension, so make sure you download the new version from under your weltpixel.com account and upgrade to that to benefit from the fix!

  If you're using the Pearl Theme, check out this article for details on how to update: How to update/upgrade the Pearl Theme to the latest version?

  If you're using the standalone Owl Carousel Slider extension, you can find the steps for upgrading in the documentation and on the Product Page.

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• 

  Pan 1234

  • April 05, 2021 05:45

  .owl-carousel {

  touch-action: pan-y !important;

  }

  1

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  Javier Enciso

  • April 06, 2021 13:57

  perfect solution! Why is this disabled??

  0

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