GA4 and Item Revenue Not Reporting

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3 comments

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    Frank

    I just spend 2,5 days debugging a similar issue.

    Are you moving JS to footer and does your GTM Tag fire on 'gtm.js' ? 
    If so; the tag is firing before the dataLayer has been parsed.

    You can do a quick test and put your GTM Tag snippet in the admin in a setTimeout() if your revenue starts showing again you have the same issue i did. (Fixable by changing your tag trigger, or prevent gtm_head.phtml from moving the snippet)

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    Duc To Ho

    Hello Mikep,

    I have exactly same issue and also reported to WeltPixel. Have you found the solution yet?

    Yours sincerely,

    Duc

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    mannan

    Guys, I had this kind of issue previously not exacty with GA4, but with GA & the reason was some manual GA tracking codes installed in the HTML Head  > Scripts and Style Sheets.

    Not sure if it can help, but just have a look.

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