"Now Shopping By" section cannot be expanded when clicked on in mobile mode
CompletedI have the Pearl theme starter pack for more than a year now. Recently I noticed that the "Now Shopping By" section can no longer be expanded when clicked on in mobile mode. This section shows which filters have been selected and also allow us to clear all the filters applied. It is fully shown in desktop mode and hidden in mobile mode until clicked on.
I had initially thought that this issue is due to conflicts with other 3rd party extensions that I have, so I created a fresh copy of Magento CE 2.2.6 with just Pearl 1.7.5 installed and the standard magento sample data. To my surprise, the issue still exists.
The Pearl demo on Weltpixel site seems to work fine.
Rightfully, they should be the same. My site are hosted on Nexcess servers, so I assume our environment is not too different either. The only difference I can think of is that the Weltpixel default demo is using the PRO version of the Layer Navigation and I am not.
Guess I don't have the PRO version to try out, so I would like to ask around if anyone else not running the Layered Navigation Pro version have similar problems as myself?
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Official comment
We identified the issue, and a fix was released in version 1.8.2 (January 24, 2019).
This issue occurred only in the Essential & Startup Package and not in the Professional Package.
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Hi i have no answer to your question but I also have a problem with the layered navigation (drop down version) on mobile, all the filter options lines up in one row and it doesn't look good or is very useful, proabably som bug. It would be awesome to be able to use "drop down" on desktop and "default" on mobile!
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Not yet. At the moment I just leave it. I am suspecting it has something to do with my version being a startup package and some codes just a little different somewhere. Not suppose to according to them but how else can I explain the difference.
I was hoping to get someone from Weltpixel to take a look at this but I would need to have a active support for them to go deeper unfortunately which I don't have. I am still contemplating if it would make sense to upgrade my package and get all the advance plugins or just get a few months support so that they can look at the problem or if someone else that also have the same problem and have active support to get them to find the issue. Have you tried checking with tech support? -
@Support. Interesting. I didn't bother to check the version after the update. In fact the version for all the modules are 1.8.0 and not 1.8.2. I remove all original files from code and design directories before I copied the new files in, so it cannot have been any old files.
I had downloaded the zip file and unzip it on my server for this installation. The original file does only have 1.8.0 extension. I still l have the zip file.
In any case, I just downloaded the file again from your website and installed the extension on my test site "pearl.winterroot.com" (this site is a vanilla Magento installation with just sample data). This time round, interestingly, the LayeredNavigation module version is 1.8.2 but everything else is still 1.8.0. Is this suppose to be the case? -
@Support. I thought so but this is not the case. I checked the composer.json files in the zip file I just downloaded today, they are all 1.8.0 except the Layer Navigation which is 1.8.2 & SocialLogin is 1.8.1
For the zip file I downloaded on 28 Jan, all of them are 1.8.0 including Layered Navigation. SocialLogin is 1.8.1.It appears that the zip files I am getting from my downloadable product tab is the problem then. How can I get the correct file?
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@Support: Removed the comma and now everything is perfect! Thank you.
@Matteo: Not sure what you mean. If you mean editing any product attribute and saving it, I am able to do that without any issues. I am using Magento CE 2.2.6. Maybe you can be more specific about the steps. Also, it might be easier to raise this ticket with the support separately as this current thread is about the Layered Navigation issue for small screens.
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