Facebook Pixel - trigger / purchase event not compatible
AnsweredI have added the facebook pixel to my Magento 2 instance, but am getting the following message from facebook on order success page. How are you accounting for this with weltpixel tags/triggers/variables?
"Warnings: We detected event code but the pixel has not activated for this event, so no information was sent to facebook. This could be due to an error in the code, but could also occur if the pixel fires on a dynamic event such as a button click."
I added purchase event and used that as the trigger, but that got me the above result.
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Official comment
We are sorry but our extension was not tested for the Facebook Pixel. Would like to help but I do not want to give you the wrong direction. There are various Magento & Facebook extensions out there that got fully tested. You can find them on the marketplace
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