Purchase Event in Data Layer
Can anyone tell me if the Welt Pixel integration pushes event: 'purchase' to the order confirmation page? This event is required for some of our marketing tags and I'd expect it to be part of the integration, but don't see it on my order confirmation page.
Thanks!
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We can confirm this functionality works with default Magento checkout and success page, 'purchase' event is pushed on success page. Other users can confirm this.
Causes that we can think of that might interfere with this functionality are:
- using a custom success page, other than Magento default one.
- using a custom url for success page, other than default Magento one.
- customizations on checkout page that cause JS errors preventing correct extension functionality
Try checking this functionality on a clean Magento environment to see if you can replicate the problem described. If yes, provide us the steps necessary to reproduce it and we'll be happy to further look into it.
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I have the same problem. In GTM the Purchase tag isn't even created by Weltpixel when I click on the create variables, triggers and tag button! I do see the dataLayer push at the succes page, but there wasn't a Purchase event attached. There's a big chance that we use a custom success page, so could that cause the problem and if so, how do we fix this?
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I do see in the FAQ at point 4, the following:
Do I need to create a "purchase" tag to track transactions?
No purchase tag is needed. The automatically generated tags should be sufficient to track transactions. You can check the data Layer sent to Google Analytics by clicking Data Layer in preview mode and searching for Revenue and order number.
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