Sort order for banners not working

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Denis Mathenge

• April 05, 2019 08:42

Hi,

I have a Magento 2 installation with Weltpixel module installed. I have created a few banners and assigned them to various sliders. However, when I change the sort order of the banners and save, nothing happens. The sort order remains as '0' for all. 

What could be the issue?

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• Official comment

  

  Support

  • April 12, 2019 12:17

  Strange! Make sure you're running the latest version of the extension, which is currently 1.8.3. If you don't have the latest version, you can get it under your weltpixel.com account's My Downloadable Products section and follow the instructions in the documentation to update that.

  I've run a little test to have a quick look into this, but I wasn't able to reproduce the issue: http://prntscr.com/nb0akm

  Can you let me know the steps to take in order to do that on the latest version? I'll gladly give it another try! :)

   

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  Denis Mathenge

  • April 12, 2019 13:07

  Hi, Thanks for the feedback.

  I am following the same steps as your attached image. But when I save the slider, it looks like this:

  https://prnt.sc/nb15eb

   

  I probably need to update the module since I am using the 1.7.5 version.

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  Denis Mathenge

  • April 25, 2019 09:28

  Hello again.

  I updated the module to the latest version. However, the problem still persists.

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  Denis Mathenge

  • May 16, 2019 15:22

  Is there any update regarding this issue?

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  Denis Mathenge

  • May 17, 2019 09:07

  I have also been experiencing problems with the owl carousel sldieshow.  Product labels seem to disappear often from products in the slideshow.

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