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8 comments

  • Official comment
    Avatar
    Support

    You can find the steps in the User Guide here:

    https://weltpixel.com/resources/ModuleDoc/Magento2/SmartProductTabs/User-Guide-WeltPixel-Smart-Product-Tabs-Magento2.html

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  • Avatar
    Ianlea

    tried that 

    Details Tab Settings

    Additional options for default “Details” Tab  YES

    Display the “Details” Tab in frontend   YES

     

    Additional options for default “More Information” Tab   YES

    Display the “More Information” Tab in frontend   YES

     

    EVERYTHING ELSE DEFAULT

     

    In the tab itself I have specified a category just in case a custom category with no products is causing the problem

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  • Avatar
    Usegnini

    Hi, in our case the extension is installed. But tabs are not appearing.

    We have tried everything so far. Any advice?

    Is there a new plugin update?

    Kind regards,

     

     

    I

     

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  • Avatar
    Usegnini

    Hi, we also updated all plugins and template and still the Tabs are not working.

    Looking forward to hear about a solution.

    Regards,

    Umberto

     

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  • Avatar
    Ianlea

    There is a patch (Please apply the Patch from the module Smart Product Tabs(you can find it in the downloaded package or on the server in the path app/code/WeltPixel/SmartProductTabs): ) Support should be posting in here, I know because they emailed me and it works with Magento 2.3 

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  • Avatar
    Ianlea

    Welt Pixel\pearl_theme_for_magento_2_open_source_v1.10.17_essential_pack(1)\Pearl Theme for Magento 2 Open Source Essential Pack\Patches

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  • Avatar
    Ianlea

    No idea why they are not commenting on this

     

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  • Avatar
    Support

    For Magento 2.3.x, please apply the patch from the SmartProductTabs folder, you can find it in the pack you downloaded from your account, just unzip it > Select the folder with your Magento Version 2.3.x > app/code/WeltPixel/SmartProductTabs > Patch > Copy the patch and paste it in the Plugin folder.

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